I am a Hilton member. I booked a suite room because i recently recognized that Alandalus Mall Hotel is going to be promoted to be one of Hilton network. Thus , i had a good experience with the staff . Ms Ahlam and Mr Alrajhi were decent, humble and cooperative. Rooms are clean and calm. I am pretty sure that this hotel will move to better service soon.
H
noviembre de 2023
SUHOOR CLD BE BETTER VARIETY SPREAD, IFTAR WAS NOT APPLICABLE FOR MY PACKAGE, ROOM SIZE NICE, BUT NO SEPARATION BETWEEN KITCHEN & BED IN MY 1ST DESIGNATED ROOM, TILL UPGRADED TO THE 9TH FLOOR ROOM THAT HAS SEPARATE BED ROOM
Bin
abril de 2023
Everything was perfect. Don't get discouraged by tiny and old fashioned reception, and you will find yourself in a very clean, well equipped apartment in a handy location and marvelous breakfast, with offered products even being changed daily. You might not be able to enter the hotel from mall at the first time as room card is needed, unless someone else leaving lets you in.
Pawel
febrero de 2023
My overall stay was pleasant and nice. Check-in and check-out was smooth. Room service was good and consistent. Room was spacious (complete with stove, kitchen utensils, microwave, refrigerator, dishwasher, electric kettle, espresso machine). The breakfast buffet was really good too.
Abegail
octubre de 2022
Location is right in the city center about 20 mins drive from the airport in no traffic condition. Hotel has direct access to the mall which is convenient. Each room comes with a kitchenette with standard equipment like a fridge, microwave and dishwasher. Very convenient.
Pmore
abril de 2023
It's always a good hotel for me if they allowed for an early check-in and that's why they did. The location is superb. as for the facilities, I didn't expected that bath tub and some cooking utensils in the kitchenette and the induction is working in the room they checked me in. The bridge connecting to Andalus mall is of great help esp during my stay as the humidity is intense.
Aj
julio de 2022
The hotel is connected directly to the mall , you don't need to go from outside. The suite i had was very spacious and well equipped with fridge, surface electric oven, main cooking appliances and dishes. Breakfast was good enough if you are looking for practicle and quick graps. Bed linens and towels are clean. Quick check in and out.
Nadia
junio de 2022
Great buffet breakfast. Lots of dishes and attentive staff, loved the breakfast. Other facilities were also nice, housekeeping needs to be more efficient, although tv was nice and large but the channels were breaking and very slow at times. But overall a very nice experience and would recommend to stay here.
Zuhair
noviembre de 2022
the location to the mall was fantastic, which was the the main reason I booked this hotel. However, the price was very high....
Sean
abril de 2023
THE LOCATION WAS EXCELLENT, BUT THE BREAKFAST NEED TO BE IMPROVED INTERMS OF WHAT WAS PROVIDED. BUT ALL OTHER THINGS ARE EXCELLENT AND GERAT.
Hamisu
octubre de 2023